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Homepage Home > Testing > AP > Scores > Online Scores for Schools and Districts > Tips for Using Online Score Reports

Tips for Using Online Score Reports for Educators

Quick Tips

  • Internet Explorer Users: When selecting to view reports in PDF or Excel format, you may need to press the Control key before clicking the Print/Download icon. Do not release the key until after the file has downloaded. When downloading the student datafile, you may need to press and hold the Control key before clicking Download File and not release the key until after the file has downloaded.
  • Avoid using the Back button on your browser to navigate the system. Instead, use the navigation bar to go back to your home page or the Page Up/Page Down links at the bottom of the reports.
  • To print reports, use the Print/Download link at the top of each report to save the report as a PDF before printing it.
  • Use the following browser settings:
    • JavaScript enabled
    • Cookies enabled
    • Pop-up blockers disabled
    • File downloads enabled
    To learn how to view or change your browser preferences, refer to your browser's help text.
  • Use recommended software. For more information, visit Accessing Online Scores.
  • To find your school’s overall average score: Check the school summary with comparable groups report. Your school’s average score for a particular exam year is in the Total Exams column of the Mean Score row in the summary data.

Viewing and Customizing Reports

All available score reports will be listed on your home page. Click View Report, and the system will generate the report and display it in your Web browser. This is the HTML view of a report. This view offers the highest interactivity, allowing you to customize by applying data filters and to save the report to other formats. Administrators can also navigate to other reports using the HTML view—for instance, by clicking a student name on the school score roster to view a student score report.

Score reports are available for multiple exam years, starting with 2010. If your school had authorized AP courses in previous years, you can view those reports by selecting the exam administration year from the drop-down menu at the top right of your home page. By default, your home page will display the most recent year's reports. To find out what years each report is available for, visit Reports and Services for Schools or Reports and Services for Districts.

Some reports are customizable. From your home page, click Customize Report, and you will be shown filtering options — for instance, customizing a report to show only students who scored 3 or higher. Administrators can filter the student score report by AP number or student name.

Exporting and Printing Reports

In addition to viewing the reports in HTML format in your browser, you can view and export reports in PDF and Excel (2007 and 2002) formats. Exporting data gives you the freedom to customize and filter your data in additional ways and perform data analysis. (Note: Exporting to Excel is only supported on Microsoft-based platforms. However, once the .xls file has been downloaded, the file can be shared with and used by Mac users.)

Click the icon above Print/Download Options at the top right of the report, and select one of these options:

  • View in PDF Format: This will open the report within the Adobe Acrobat Reader frame. This is best for printing the report, saving the report for later use, and distributing the reports to authorized staff members offline.
  • View in Excel Options: This allows you to open and save the report in the Excel format of your choice. Select the version of Excel that corresponds to the version installed on your computer.

Internet Explorer Users: When selecting the options above, press the Control key before clicking the Print/Download icon, and do not release the key until after the file has downloaded.

To print your reports, we recommend that you first save the report as a PDF (see above), and then print the PDF file.

For information on using the student datafile, visit Downloading the Student Datafile.

Downloading in Internet Explorer

If you are using Internet Explorer and experience trouble downloading reports, this may be due to your browser's security settings. As a workaround, use the Control key during every step of the download process: press Control before clicking the Print/Download icon (or the Download File link for the student datafile), and do not release the key until after the file has downloaded.

Alternatively, if you are able to change your browser's security settings, you can do the following:

  1. Go to Tools > Internet Options > Security.
  2. Select Custom Level.
  3. Under Downloads, enable the "Automatic prompting for file downloads" setting.

Using Reports in MS Excel 2007

When you download reports to Excel 2007, they emulate the formatting from the online view. This results in the presence of merged cells, which can make sorting difficult. Follow the steps below in Excel 2007 for easier sorting:

  1. Highlight the data you want to sort. Be sure to select the column(s) by header(s).
    Tip: Click on the top left header and press CTRL + SHIFT + END to reach the bottom of the page quickly, let go, and then hold SHIFT and left-click the bottom right cell of the data range.
  2. On the Home tab in the Alignment section, click the Merge & Center drop-down and select Unmerge Cells.
  3. On the Data tab in the Sort & Filter section, click Filter.
  4. In each header cell, use the drop-down menu to filter and/or sort the information in that column in different ways (e.g., alphabetical order, reverse alphabetical order, and so on). Use this menu to filter and/or sort the information as you choose.

Administrator Tools

For administrators, the Online Reports for Educators website features the Administrator Tools page, which provides options to request changes or corrections, and to view site usage by teachers and other administrators in their schools. Teachers do not have access to this page.

Submitting Requests for Corrections or Updates

From your Administrator Tools page, select Request Report Correction to submit a request to make the following types of corrections to report data:

  • Removing or adding a student from your score reports
  • Updating a student's class section
  • Updating a student's grade level
  • Correcting a student's name or contact information (only corrections for nicknames or egregious errors)
  • Consolidating duplicate student records
  • Investigating a missing or incomplete score

School administrators also have the option of submitting a request to change their school contact information if it has changed. Select Update School Information from your Administrator Tools page to do this.

Only administrators can request these changes. Teachers should contact their principal or Coordinator if they see information in their reports that needs to be corrected.

Usage Reports

This feature was designed for school administrators to see information about the use of online score reports by teachers and other administrators at their schools. From the usage report, click on a name or username to view details about a given teacher's or administrator's use of online score reports.

We recommend that school administrators review this information on at least an annual basis (preferably in the summer) to verify that the list of active users accurately represents the users who should have access to the system. We also recommend that administrators use this information to encourage teachers to make full use of the online reports.

More Information

Customized Entry Pages


  • AP Services
  • P.O. Box 6671
  • Princeton, New Jersey 08541-6671
  • Phone: 877-274-6474 (toll-free in the United States and Canada) or 212-632-1781
  • Email:

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