Test Day Mishaps
Late arrivals and missed test dates
Students who arrive to take the SAT after testing has begun will not be admitted to the test center. Students who are late or absent must reschedule if they still want to take the test.
When a student needs to reschedule
A student registered for a test who cannot attend should use his or her online account or call Customer Service to transfer to a later test date. A change fee applies. The student needs the following information when calling:
- Registration number
- Test dates (current and later)
- Credit card number and expiration date or PayPal account information
If a student misses a test and does not want to reschedule, the test fee and all associated registration fees are nonrefundable.
If a student is absent on test day, no score reports will be sent; it is not necessary to notify us. If a student does not want to reregister for another test date and would like to request a refund for any additional score reports he ordered (QAS or SAS), advise the student to call Customer Service.
When a test center is closed
The SAT® Program posts test center closings in the student area beginning a few days before each test date. If a makeup date or alternate test center information has been confirmed, that information will also be included. During inclement weather, students should check test center closings on Friday night and also on Saturday morning before going to the test center.
Students can go online for more information about makeup testing.